However, some users noticed that there are times when these buttons still continue to display the same message even if they’ve already performed the required operations such as shutting down or restarting their PCs. This is most likely done so that you won’t miss the update. As you have probably noticed, every time a new update is released and is downloaded on your Windows 10 computer, the operating system replaces the Restart and Shut down button with “Update and Restart” as well as “Update and Shut down”. Update and Shutdown/Restart is not working. If you choose to sell your used Windows 10 tablet this is the operation you need to do before selling your device.What to do if Windows 10 Update and Shutdown/Restart is not working and won’t go away I went with the default option Yes.Īfter a short while, your Windows 10 tablet should be reset. Now just sit back and wait for the reset to finish, as stated above the reset process might take a while so don’t worry if it’s slow.įor my specific tablet, it also asked me about clear this computer’s TPM (Trusted Platform Module) I’m not sure if that’s asking to remove the built-in Windows license or bootloader related area. It will also turn off BitLocker encryption once the reset is complete. This can take several hours”.Ĭonfirm Reset this PC. Since we want to start a clean slate, we will proceed with “Fully clean the drive, Use this if you will recycle the PC. You need to go to the following URL to retrieve your 48 digit BitLocker recovery key.Īfter retrieving the BitLocker recovery keys, you should be able to pass the screen above and proceed to reset the PC.Īt this stage, it will ask you again to confirm which reset option you’d like to operate. If your Windows 10 tablet was previously connected to a Windows live ID account then chances are the bootable disk has BitLock protected. Under Reset this PC go to “ Remove everything” or if you want to keep your files you can select the first option. Under Troubleshoot go to “ Reset this PC” While you are on the same settings page go to “ Advanced startup” > “ Restart now” under the Recovery tab.Īfter your Windows 10 restarts, go to Troubleshoot. If you too encounter such problem this is how to bypass the “we can’t reset your PC while it’s running on battery power” while you are already connected to the power. None of those option works for my HP steam 7 tablet. There are other suggestions on using a higher amp cable or change the Windows power option to high performance or let the battery drain and recharge the tablet while resetting. This message does not go away even though the tablet is already connected to the power cable. It would complain “ We can’t reset your PC while it’s running on battery power. However, with HP Steam 7 I wasn’t able to reset the PC by going to Settings > Recovery > Reset this PC ( Get Started). On Windows 10 tablet, this is pretty much the ONLY method to start a clean slate. Depends on what you need, you can reset the entire PC by deleting all personal files and apps or keep all your personal files but reset everything else. Windows 10 has recovery feature built-in and shipping out of the box. Windows 10 made recovery easy, gone are the old days to find the recovery partition or a bootable DVD or USB to reinstall Windows again from scratch.
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